Former COO and Revenue Operations leader helping startups build predictable revenue systems through sales training, stronger processes, CRM optimization, forecasting, and leadership.
I help sales teams turn strategy into consistent execution through practical training, call reviews, coaching, and repeatable playbooks. Every engagement is tailored to your offer, customers, sales process, and performance goals.
Ask better questions, uncover real needs, and qualify opportunities effectively.
Build confidence in navigating concerns, presenting value, and asking for the sale.
Identify performance gaps and turn real conversations into practical coaching opportunities.
Establish clear follow-up standards that improve accountability and conversion.
Every engagement focuses on measurable business outcomes.
Build the metrics, pipeline rules and forecast rhythm leaders need to plan with confidence.
Improve discovery, objection handling, follow-up, and closing through practical training and call coaching.
Turn your CRM into a reliable source of truth for sales execution and forecasting.
Use leading indicators and executive dashboards to spot revenue risk early.
Automate workflows, handoffs and follow-up so selling time stays focused on customers.
Document the sales operating system that lets teams scale without losing control.
I combine sales training with the systems needed to reinforce it—clear processes, practical playbooks, CRM visibility, performance metrics, call reviews, and ongoing coaching. This helps teams apply what they learn consistently and gives leaders a clear view of what is working and where support is needed.
I have worked alongside Carlos while he was running the operations of the Avidroff call centre in Cebu. Our business, BPO24hour.com, had acquired new contracts in the U.S. solar industry, and Avidroff—under Carlos's direction—became part of our telemarketing team alongside several other call centres. Carlos is highly professional and organised, with a strong ability to understand client needs and adapt local Philippine resources and training accordingly. I have only heard praise for Carlos's work in the call centre industry and look forward to working with him again.
Carlos is extremely driven to meet the company's goals and committed to continuous improvement.
Carlos is an extremely bright individual and exceptional operator. We had the pleasure of working with Carlos on a project where he was charged with building a startup call centre from five full-time staff to well over 80. Carlos is calm, diligent and results-focused. His communication skills are second to none, and he is confident dealing across all levels of an organisation, from trainee employees to C-suite executives. I highly recommend him.
Whether you need better sales performance, clearer processes, stronger leadership, or more reliable forecasting, let's identify what is holding back growth and build a practical plan to improve it.
Sharing what I've learned through leadership, technology, business, travel, and everyday experiences.
Whether you're building a sales team, improving conversion, strengthening revenue operations, or preparing for growth, I'd love to learn more about your challenges and what you're working toward.
Call or WhatsApp: +63 917 880 3790
Share a few details about your business, project, or goals. I'll personally review your message and get back to you within one business day.
