Hello! I'm Carlos —driving business growth through strategy, leadership, operations, and process improvement.
Carlos is an extremely bright individual and exceptional operator. We had the pleasure of working with Carlos on a project where he was charged with building a start up call centre from 5 full time staff to well over 80. Carlos is calm, diligent and result focused. His communication skills are second to none and he is confident dealing across all levels within an organisation, from trainee employees to C-Suit executives. I highly recommend him.
Jarrad van de Laarschot
Carlos is extremely driven to meet the company's goals and committed to continuous improvement.
Wesley Chiongbian
I have worked alongside Carlos while he was running the operations Avidroff call centre in Cebu. Our business BPO24hour.com had aquired new contracts in the solar industry for the U.S. market and Avidroff with Carlos's direction had become part of our telemarketing team alongside several other call centre's. Carlos is a very professional individual and very well organised. Extremely useful in understanding client needs and adapting local Philippines resources and training to them. I have only ever heard praise for Carlos's efforts in the call centre industry and I look forward to working with him again in upcoming projects.
Matt Wilkie